Cloud9 Beauty Reviews

132 Tanner Street, Southwark, London, SE1 2HG

Check availability and book online

Reviews are written by customers after their visit.

4.6
2549 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Pretty sure all the good reviews about this place are fake… the staff didn’t even say hello, everyone was coughing without masks or sanitising their hands before they then held yours, it was insanely hot inside (like sweaty). They were abrupt and rude, and it felt like I’d interrupted their party as they hovered around and seemed bored. Also, they charged me more for my treatment then the person next to me. Won’t be going back, can’t believe this was one of the more expensive options too.
I love cloud9 beauty, I go there regularly for gel mani & pedicure and it’s always delightful. The staff is so friendly and the place is super cute and cosy. Will definitely be back soon
The entire experience was awful. People working in the saloon were loudly talking to each other throughout in their language and my nail therapist was taking calls with the loud speaker on. She was not focusing on my treatment at all. On top of that, nothing was cleaned from the towel to the nail dryer. I was very uncomfortable. I would not go there again. Having said that, the appointment started on time and the variety of Saint Nails colours available was good.
Terrible treatment, I won’t recommend. My eyelashes look the same as without the LVL treatment, a waste of money and time.
Always a great experience.