Staff were nice but I didn't feel they had a professional attitude. I had to wait a while for my appointment and the waiting area was uncomfortable. The wax itself wasn't done well and for the money I've had better.
I booked a particular time for my treatment as I had work the same day but I received an email saying my booking timeslot has been changed to an earlier time. I was unable to attend because of this. I called the salon and they said they already had a booking at the original time I booked for, So I don't know why the original was available to book on Treatwell. They were polite on the phone but they didn't let me have the original appointment I had booked. I had to then book somewhere else very last minute which was a bit annoying.