I had a Hollywood wax. Pros: Friendly staff, wax was quick and almost pain-free, and good value for money. Could be improved by: No double-dipping (waxer used same wooden spatula to dip into the wax, which I don't think is the most hygienic practice). Also, while I was happy with the results of the wax, I noticed as I was getting dressed that she had missed a small part where there were a some hairs left, so I had to call her back in to remove them, which then added a few minutes to the appointment. While she was very happy to remove the remaining hairs, I would encourage staff to take extra time to check that all hairs are truly removed.