I really felt listened to when we discussed what I wanted and they gave me various options. I ended up having a full head bleach, tone and cut. There was a team of people working on me and I was impressed with their speed and skill. I'm rarely happy after the hairdressers but I was beaming when I left. Unfortunately, the back of my top was stained when the bleach was washed out so I won't wear something I care about when I get my roots done.
I cut my hair and made a mess of it, so I booked an appointment here to sort it out.
Shelby did an excellent job and gave me a lovely Bob. She had great customer service skills
And really reassured me as I was worried about having so much cut off. Would
Definitely recommend
So disappointed. Firstly the stylist barely spoke to me which I found very off putting. I was going out that night so got my hair blow dried curly but 10 mins out of the salon and it was poker straight again. Unfortunately I didn't realise this until I was in the taxi home (the stylist also didn't show me the back of my hair like they usually do so I had no idea what it looked like anyway). Called to complain and they offered to redo it but I was already home and didn't have time to come back in. I was told that my hair was fine when I left so I couldn't get a refund. Basically paid £16 to get my hair washed. I'm not from Manchester and only went here because of the great reviews but I won't be going back to a place that treats their customers like this.