After explaining why I wasn't totally happy with the previous colouring, it was done differently this time and I really like it - much finer colouring so the thick streaks have gone. Definitely going back!
It was my second time at Civette Hair & Beauty and last time I give them 5 stars; unfortunately, this time I am highly disappointed with their service. First, the colour they used is too dark, so now my hair is darker than my eyebrows. If that was not enough, when I arrived home and I checked my face and my hair I realised that I still had stains from the colour over my ears (and I have short hair!) and under my right eyebrow. Also, while trying to clean the colour from my forehead they badly scratched my skin. I am really sorry to write this review because I saw how Cinzia, the owner, works with her customers and I was really impressed by her service; however, this time she was on holiday and her staff were clearly not able to handle the shop.