The massage was lovely and relaxing. The only negative thing was the music kept skipping and completely went off at times, just a minor fault! Would definitely recommend.
My therapist hadn't turned up for work, so after a while someone else said they would do my waxing for me. There was another lady there complaining about how her appointment had been messed up also. However, the replacement lady did a good job with the waxing. Hot wax that sets on the skin would have been nicer, but it was pretty cheap and I'm hair-free.