I'm really angry at my experience today. The lady who massaged me performed the massage well but her customer care was bad. So bad I actually want a refund! She walks in an complains I had a facial first, she then complains my clothes are in the way. The final straw she finishes the massage and leaves! She pops back in to see if I'm alright but I end up just walking out of the venue without any notice! I get no information about my facial treatment nor what was used on me in the massage. It's totally NOT on when the price is rated at a premium. I would welcome the opportunity to speak to the manager.
I went there for a first time for Hollywood waxing. A lot hair was left. In general, everytging was done just in a rush, without care and attention. Not going back there the second time for sure!