Staff were quite abrupt and didn’t make me feel welcome, it was almost as though my arrival was an inconvenience. They didn’t have the wax ready when I arrived and despite paying for hot wax, a mixture of hot and strip wax was used. A lot of hair remained after the treatment. I wouldn’t go back.
Therapist wasn’t the one I requested on the app. She commenced the treatment and I had to remind her it was the full manicure and shellac as she hadn’t checked what I was there for. Cuticle work was a bit brutal and drew some blood but there was no apology. Overall manicure and shellac was fine but experience was noisy as therapist spoke loudly to others working in the salon- not relaxing at all. At the end, was asked to pay even though I’d already paid through the app. Could be better.