Messed my eyebrows up so much, I have anxiety and very rarely complain as I hate confrontation, when I got in my husbands car he laughed at me and said what has she done to you, I broke down and asked him to call up for a refund and all she could say was well she didn’t anything when she was here… I’m sorry for my anxiety but it doesn’t warrant you allowing me to leave looking like I have permanent marker on my face… and give false instructions on how to get a refund.