Disappointed as my shellac only lasted 5 days, whereas when I get my nails done by other technicians at C&N it last over 3 weeks. Even more annoyed, as I specifically booked Lori, was on time and did not get the technician I booked. What’s the point of offering customers the option to book a specific technician, if the salon does not stick to what the customer requested or offer an explanation if the booking needs to be changed.