Chi's Nails Studio Reviews

Hair By Fairy, 8-10 Neal's Yard, Covent Garden, London, WC2H 9DP

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Reviews are written by customers after their visit.

4.5
3996 reviews

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Written by our customers, so you know what to expect at each and every venue.
Cute little place. Kind staff.
I booked a 1.30pm appointment and they had me waiting for half an hour, letting walk ins before me. They didnโ€™t even apologize. I had to leave as i was getting late for work
I had paid for a shellac colour application before arrival on treatwell and when I got there I was asked if I was having shellac to which I said yes. At the end of the appointment I was told I had a manicure and needed to spend 10 pounds more. I should have been told / asked if I wanted a manicure beforehand as I would have said no. Also the colour has started to chip already on a couple of nails, within less than a week.
The guy who did my nails this time around was a little bit careless. Wouldnโ€™t go to him again.
I booked online for โ€œextension - infill - Gelโ€ and paid via the app. Half way through my treatment I was told that if I wanted Gel nail-polish it would actually cost an extra ยฃ20. I didnโ€™t have any extra cash with me (cash only inside) so I had to have normal nail polish on top of my Gel Infills which has chipped already (less than 12 hours). Prices online are really unclear and the nail technician was uncompromising about this. I now have gel on my toes and chipped normal polish on my hands. Service was also very slow and the nails were not done particularly well (hence the chipping). Iโ€™d steer clear of this place.
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