I went there for a last minute hair cut to shorten my overgrown/unruly hair. I selected the appointment online, specifically choosing to be seen by Cher,as I've been seen by her before and she did a specifically stylish looking job on my hair the last time. When I turned up at the salon and mentioned Cher, the staff looked at me strangely and said that Cher was not around that day but away at one of her other salons. I.e. she was busy opening other salons so was usually hard to get hold of. I was rather disappointed and to be honest, quite taken aback at them for misleadingly advertising appointments by Cher and was told that I would have to make to with my hair being cut by another lady. Since most other salons had closed by then, I agreed. The lady who cut my hair did an ok-ish job, nothing particularly stylish or special. After 'finishing' the haircut she seemed to be in a rush to dry my hair and start applying serum without even saying a word and asking me if it was happy with the result or even showing me the result with an additional mirror at the back which other hairdressers have done in the past!! I asked her to hold fire and show me the result first and fix additional areas, to which she agreed. Overall rather disappointed in the salon for their misleading advertisement online, of the owner/head hairdresser's availability..The haircut wasn't anything special/stylish unlike the last time with Cher where she shaped it rather nicely, using the same photo as a reference. It also didn't 'settle' down well unlike the last time and looked slightly 'odd' in a week's time..