The people who work there are friendly, the salon isn't bad, they offer you something to drink and you have a comfortable spot. There were a few things about the manicure and the pedicure (how she scraped my feed and cleaned my nails) that weren't great or at least what I'm used to. It could have been more thorough and there were a few things you usually get during a pedi/mani that were left out. They also didn't supply flip flops or anything (I did wear sandals in preparation) so I had to go to the bathroom barefoot and it made my feet dirty. That said my nails look good at the end and thats where it counts.