Unfortunately, there was a language barrier and I felt that Radina did not make herself clear despite my polite saying I could not understand her after she asked if I understood. Radina then got agitated with me and rolled her eyes which has left a really bad feeling. So much so I think I will find another salon from now on as I am really not happy with how I was treated. It is such a shame as I loved Charming and have recommended the salon countless times but I will not be returning.