Veronica was really fantastic. I was very nervous as I hadn't been waxed for a couple of years & have put on quite a bit of weight. I needn't have worried, Veronica was really kind & put me at ease immediately which continued throughout the treatment. She was really thorough & the pain was kept to a minimum. Would definitely recommend & I think it's worth mentioning that as a plus size women I felt completely comfortable throughout.... I have already booked a follow up in 4 weeks time.