I've been to Charming Beauty salon a number of times to have my nails done or for massages and have always been very impressed with the salon and service. However, it was quite obvious that the therapist who did my recent nail appointment was new. I had to ask twice to do more to prepare the nails and the whole appointment took far too long - it was almost 1 hr and 15 minutes. Would definitely come back to Charming but will use another therapist