When I met my hairdressers, we did talked what I wanted for my hair, and I asked mainly to cut my ends and a bit of layers.
When I got home with natural light and playing with my hair, I realised how bad it was.
The layers are uneven, no proper flow, it looks jagged.
I asked my partner to take a picture of the back and i just started crying of how uneven it looks.
I don't think the issue is miss communication, is more of bad technique, if I can even say that.
I wish I could attached pictures.