I walked in desperately wanting to come out with a perm but my hair was badly damaged. Gitana was honest yet very comforting and explaining the situation very well. Knowing the situation, Gitana washed (with a relaxing head massage), cut my hair to a decent length and dried it with waves/curls. I have never had my hair looking so fabulous and felt very happy. Two days in and my curls are still there. I will definitely book again.