I gave a 4 on experience because I was not offered a drink on arrival at reception.
I had to ask for water near the end because I was thirsty.
Anna is caring, efficient, pleasant, pays attention to detail and above all patient. I am an old lady. I make mistakes in my bookings. Anna takes it in her stride and still makes me feel valued.
Veronica is very professional and knowledgeable, thoroughly explaining all the details and what to expect. Very reassuring to have her as the therapist.