Waited for 20 minutes outside for the staff to open due to train delays. Massage started 15 mins late not ideal as I was pushed for time anyway. Staff were apologetic though.
The whole treatment was a great experience, yet I didn't feel rejuvenated once I went out. That didn't lie on the masseuse or her skills, rather that I'm in dire need of a few more treatments before I get back to my old self. Otherwise, she didn't only do pure aromatherapy, which surprised me but also incorporated Thai massage techniques towards the end. So, I advise when booking, that expect more than what you bargained for, but take this as a positive!