The venue is cosy, comfortable & clean. However, I was expecting a tailored massage with the therapist working the tense areas with their hands/arms (as per the treatment description on the website). Instead, most of it amounted to plastic massager tools being rolled up & down my back/legs in a rather mechanical way. Of course, these tools serve some purpose but they work for self-massage at home, certainly not what I come for at a massage studio. Just check what you will be getting beforehand.