The salon is great and the massages are usually very good here but today's masseuse was not very professional. She was reluctant to get off her phone, told me negative stories about other clients and when she cracked my neck and I accidentally swore (and immediately apologised) she slapped me on the leg. The massage itself wasn't bad but all in all it was a strange experience today.
I booked Swedish massage 1 hour and it was a very questionable experience. The lady didn't even ask which pressure I prefer and basically the whole "massage" was her rubbing oil into my skin, literarily with zero pressure.
Cherry is my favourite person in London! Amazing as always. Somehow seems better every time. The young man on reception is always super friendly. Everyone should go here!