Cazelle Beauty & Wellbeing Reviews
27 Victoria Road, Ruislip Manor, London, HA4 9AB
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1201 reviews
I had an appointment booked on Sat morning, moved it to Friday eve. I got there 5mins ahead of my appointment. After 25mins of waiting around I asked the staff member how long I would need to wait. She said '"I don't know, she therapist is still doing the precious treatment and I can't go in whilst there is a client".
So after waiting 30mins in total I asked her to move my appointment back to the original slot and left.
I felt she could have knocked on the door (as all of the other salons I use do this) to alert the therapist to my arrival and she could have been a bit more apologetic for having wasted my time and petrol. She sounded like she couldn't careless. Unfortunately the owner of the salon was not there as she would not have let this happen.
The following morning I did get my treatment done by the owner of the salon.
Treatment by Ekta
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This is my regular salon and I love it, the ladies are always so welcoming and friendly and make you feel super comfortable, and the treatments are always top class
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Nice staff, and take their time to do the treatments properly. Nails were done quite well.
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