The ladies doing the pedicures seemed expert in their job, but I changed from one to another half way, as the one assigned to me had to do something else on another customer. Also later I was asked to move and sit on another chair to let the nails dry - this was because another customer arrived and they needed my chair. It is not nice to be asked to suit their needs when you have booked in advance. Passing from one worker to the other also meant that I the job the first one was doing (scrubbing) did not get finished properly.
Manicure quality was good but I had to wait a while despite making a booking and the atmosphere wasn’t particularly friendly, the hairdresser was blowing white product everywhere and I’m not sure the staff new what they were doing. Probably wouldn’t revisit.
Good service, efficient and polite. Good choice of colours for the manicure, although some of the polishes seems to be a bit old and had started to separate. They have mainly reds and pinks, far more limited choice for the other colours, very limited cool and pastel colours. The pedicure was very very enjoyable, including feet exfoliation, but if they spend a moment providing a foot massage as well, it would’ve been brilliant.
The staff also mentioned it might be cheaper if booked directly with them...
I’m really happy with my nails but not the booking experience. I booked via the app and within minutes the venue texted me to say they couldn’t see me then and needed to move it to an hour later. I then had try and rearrange the rest of my day as they said, because I had prepaid through the app, that I wouldn’t be entitled to a refund - even though it was them who wanted to change my booking. That seemed very unfair and I didn’t want to lose my money, fortunate I did manage to rearrange things but it tainted my experience
Booking was late to start buy 20 minutes. Receptionist very pleasant. Booked a hot wax.. started off with strips. I waited as there might be a reason for this - I finally asked if she knew I’d booked and paid for a hot. The woman who did my wax then said I must be very sensitive to pain as I mentioned that the wax was very very very hot. When she painted it on and it would not dry- after picking at it for a while - she noticed that “oh yes someone has left the machine on very high”. We then waited for it to cool down a bit so it wasn’t like applying molten lava to my vagina. She then told me the front was done - when I then felt all the hot wax and hairs still there I questioned it - then she sullenly did a few more goes. At least she did the back without complaining.
I’ve had waxes before but none hurt like this chick. AVOID.