Camden Hair & Beauty Spa Reviews

15 Kentish Town Road, Camden, London, NW1 8NH

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Reviews are written by customers after their visit.

4.5
2353 reviews

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Written by our customers, so you know what to expect at each and every venue.
I’m really happy with my nails but not the booking experience. I booked via the app and within minutes the venue texted me to say they couldn’t see me then and needed to move it to an hour later. I then had try and rearrange the rest of my day as they said, because I had prepaid through the app, that I wouldn’t be entitled to a refund - even though it was them who wanted to change my booking. That seemed very unfair and I didn’t want to lose my money, fortunate I did manage to rearrange things but it tainted my experience
Booking was late to start buy 20 minutes. Receptionist very pleasant. Booked a hot wax.. started off with strips. I waited as there might be a reason for this - I finally asked if she knew I’d booked and paid for a hot. The woman who did my wax then said I must be very sensitive to pain as I mentioned that the wax was very very very hot. When she painted it on and it would not dry- after picking at it for a while - she noticed that “oh yes someone has left the machine on very high”. We then waited for it to cool down a bit so it wasn’t like applying molten lava to my vagina. She then told me the front was done - when I then felt all the hot wax and hairs still there I questioned it - then she sullenly did a few more goes. At least she did the back without complaining. I’ve had waxes before but none hurt like this chick. AVOID.
Great service, staff very friendly and my shellac manicure from Nazy was amazing.
Poor pedicure, still have hard skin and sides of toes bleeding where skin pulled off.
Great fast efficient and cheap