Andrew cut my hair and he was very friendly and accommadating. He also cut it really really well, and I have short, curly hair which I think is quite challenging to cut. They play the TV a little loud in there, but that was my only criticism. Ask for Andre!
Could not be happier with my visit. It's hit or miss at best in London and this was a hit! I believe I worked with Zara, who is easily one of the loveliest beauticians ever.
Only thing I'd say to be aware of - which is not a criticism of the salon - is that if you do have particularly thick or long hair (like myself) be prepared to pay a little more on the day once they've seen your hair type. I've had this happen before and it's perfectly reasonable considering the time and effort the staff put in.