The therapist was lovely and tried to ensure the time was fully used, but the facial wasn’t very good. If wasn’t customised (which id paid for - but I wasn’t asked about my skin or what I wanted), was very oily and I wasn’t told what was being used. The spa itself was quite clinical - no music/ aromatherapy, etc. Also someone went into the room about a minute after I left it so unsure how thoroughly they’re cleaned between clients.
I really hate doing this but I don’t recommend this place for waxing. It looks like a great nail salon but honestly this is the worst wax I’ve ever had and I’ve had them most months of my adult life. It was really painful because the technician took three or four goes to get each strip of wax off. And today, only four days later, it’s already growing back. Definitely will not be returning.