At first the lady seemed friendly and interested. Unfortunately, it turns out that she chose completely different colours than I had wanted. It seemed that she really had no expertise.
Don't do blond highlights! You might end up with a zebra look of white and brown all over the place.
I was very disappointed how unprofessionally they reacted to my dissatisfaction! Definitively will never go again!
Everything was perfect except that my email said I had paid for wash cut and blowdry yet when I went to leave I had to pay an extra £10 because apparently in the small print it says the blowdry isn't actually included which is a bit of a con and needs to be changed. I probably won't be using treatwell again because I won't know what I'm really paying for.