The therapist was nice, had many colors to choose from. However, i ordered acrylic nails and nail art. The therapist they sent did not know how to do acrylic and she didn't do nail art. Why offer something to clients if you can't deliver?
For my gel nails service, the therapist filed my own cuticles and skin to where i now have sores and scabs. It also took very long.
My low rating also has to do with the fact that i ordered another service in which was canceled. However, you should not have times available to book, if it is not available. Additionally, i was only notified the evening before and when i called back, no one called me until after the appointment at 8pm at night.
Unfortunately, due to the situation in a whole, i will not use this service ever again, nor will i recommend it to my friends.