Can’t recommend unfortunately - staff speak so little English that any communication (even describing what nails you want) is really difficult. I wanted some very simple nail art done (a basic star shape) and it was so poorly drawn that after multiple attempts at correction I asked for it removed and left with just the base colour, meaning I paid for a service I didn’t end up receiving. The ambience is also pretty terrible, it’s dead silent without even background music
Amazing service! The staff were so kind and professional, and my nails look perfect. The salon is clean, relaxing, and I love the results. Highly recommend and will definitely be back!
My entire visit was epically ruined by another customer who was abusive, violent, disrespectful, rude and frankly, terrifying. In my life, I have never endured an experience like this. The staff were overwhemled and out of their depth to deal with the situation. No support and no attempt to rectify this unfolding drama. Never again.
My appointment was originally booked for 12, I called within a timely parameter and asked if I could change my booking for 13:30- this was accepted. I arrived at 13:10 and was greeted sat down and was told I would be charged £10 more than what was on the price list- fine. They proceeded to file down my Biab and took off 4 nails before stopping due to someone else arriving. 1 hour later she came back and I asked her to remove the Biab entirely and charged me £20 - she broke and ruined my nails
Treatment by Kerry Chen•Hard Gel Extensions & Overlays
They cut my nails without asking.
The nail fails were not disinfected from one client to another
Filing my nails touched the skin and a few were bleeding.
Didn't treat my cuticles.
For the colours that were showing me, many didn't have available.
The nails shape were not straight at all, however tried to fix it.
When I had to pay, they highlighted for the prices that I booked here, it had to be paid in cash or transaction.
The ladies were nice, but not what expected for about 40 pounds.
Treatment by Kerry Chen•Hard Gel Extensions & Overlays