i don't think i have ever experienced a better service before.
Waxes, especially Hollywood waxes sound traumatising - especially for those who never have had Chi. Chi is absolutely incredible! Makes you feel comfortable - even if it is your first visit, she truly makes you feel like you have known her a long time (and with a hollywood wax, that really helps!). personally, i have only had one treatment done there but i will definitely be returning there.
Chi was great and friendly, ready with advice on eyebrow shaping. I felt at ease and it was easy to communicate what I wanted or had in mind for my eyebrows.