Brook Hair and Beauty Salon is attractive and spacious. When l arrived for my appointment it was just myself and Rosie. Rosie was friendly but l felt she did not want to be there. My hair wash was rushed and l did not get asked if l wanted conditioner on my hair or if l had any issues with my hair that could of required a different shampoo. I have dry hair and always use a conditioner as it can be tangly.
This was a wash and blow for a special occasion that did not feel special (disappointed)!
Love coming to have my haircut by Rosie she is knowledgeable and very talented. I always feel welcome and confident Rosie will deliver what I ask! She makes the whole experience amazing! Thank you.