As always I had the best experience at Brooke - first I had HD Brows with Alisha, she really took her time and is just so professional, then I had gel nails with Chrystal. I was really impressed with her even though she's still learning, my gels came out perfectly and she listened to what I wanted - they were short and square exactly like I asked for. She also kept checking that the length was ok and took them a little shorter for me, great customer service skills.