Jen was absolutely exceptional! Her care, attention to detail, and friendly, open manner made me feel completely taken care of and at ease. The venue itself is lovely and naturally calming - such a refreshing change from those bright, conveyor-belt-style high street places. This felt personal, individual, and truly peaceful while still delivering a high-quality result. I highly recommend Jen and the Brighton Beauty Collective to anyone looking for a genuinely relaxed and pampering experience!