I went 3 weeks ago.
1. Staff dont speak English. We used Google translated to speak.
2. they didnt wash my hair before applying any product. I told them that I have spray and oil product. THey didnt want to.
3. I definitively think that it was not a Japanese straightening - I used to do itin France. My hair used t be very soft and no need to use even a blowdry.
4.My hair are now so damaged. If I don't dry them just after a shower with a blow-dry they are like an afro haircut and very dry, no soft,chaff.... I tried Argan oil, coconuts hair mask. Impossible to repair them. I'm really sad and desapointed.
5. I spent 120£. On the phone she receptionnist pretend that i had a discount because its should be more expensive. The day I went, they told me that I paid with a fees, bacause I booked throught treawell....
It seems like brazilian type of salon where everyone were talking brazilian. The gel pedicure treatment was ok even though the salon was lacking hygiene. The lady didn’t speak english thus 1 hour felt longer than usual. :) overall, needs improving ambience even though gel pedicure was 3/4 out of 5 stars.
I came in for a wax, the waiting area was right next to hairdressers and was filled with the smell of burnt hair. I was led to a tiny room full of unused equipment and told that my beautician doesn't speak much English. I left with an irregular wax and irritated skin. I won't be going back.
Really difficult to find the venue - there are no clear signs to it. The professional didn't speak English which wasn't much of an issue in my case but I imagine might get tricky in a different scenario. Otherwise decent service.