Whilst the highlights received were great and the lady who did them seemed nice, I was quite surprised on arriving that two of the hairdressers there didn't speak English and had to be translated. This is a little unsettling when you want to communicate specifically how you want your hair to look. I think if I had been told as I walked in the door that this was the setup then I might not have minded so much but unfortunately I don't think I would return as I do think it's important that you are able to talk to your stylist throughout as everyone has such different requirements.
Uneven highlights, bad technique, unable to communicate my wishes directly to colourist/stylist because of language barrier, uneven haircut. Would never go back.