I booked gel nail removal as i have gel nails but the lady could only do shellac nail removal. The service being advertised is not clear. The lady was really nice and filed off as much as she could. I then said i would go to another nail salon to get the nails removed. The service is great at this salon and i would definitely recommend to friends and family. I just think it should be a bit clearer on the service being provided because it was a waste of my time and money.