Overall it was a good experience. The only issue was that I had booked online and apparently the time I had booked didn't give me enough time to actually get my hair done as they closed at 7pm and I'd booked in for 5:30pm. They called and asked me to come in for 5 which was frustrating as I have work until then but I was able to sneak away slightly early and make the appointment. Other than the system/Wahanda not letting me know that before hand, the actual treatment itself was great and the staff are very friendly and accommodating. My hair looked so lovely afterwards and I felt better having gone. I'd definitely go back.
The hairdresser cut my hair too short and of an unflattering shape. Additionally there is a patch on the right which she did not layer like the rest so now I have a thick patch of hair. I could tell at the time I didn't like the haircut as much as what I already had but it wasn't until I went home did I realise how much I didn't like it. The venue was clean and tidy though.