So I hadnt groomed my eyebrows in 8 weeks and they were out of control. I showed her a picture of what I had in mind and she groomed them in the exact shape as the picture (although at first they were much thicker than I wanted). I then asked her to make them a little thinner on the tops and they turned out just as I had in mind! It was a great first visit and we now have an understanding of what I want. Will def be coming back.