Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

Check availability and book online

Reviews are written by customers after their visit.

4.4
3238 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The whole day was on the whole great. The treatment was excellent. The spa pools and rooms were good . The afternoon tea was excellent. The changing room facilities were poor. Little space to put bags , clothes etc and floor very wet. The toilets in both the ladies changing rooms were unacceptable. In the changing room near the pool there was no toilet seat ( it was beside the toilet!) . In the other , the very large toilet roll was outside the dispenser and therefore prone to being dropped on the floor and was therefore damp. Really not good enough!!
Friendly relax Clean nice environment. Second visit and we will be back again. Lovely food. Can highly recommend.
Enjoyable experience just a bit of trouble with booking but all good in the end
The staff were all very friendly and welcoming however the spa could do with some TLC. It seemed tired with broken tiles and changing facilities very small and grubby looking. There was no relaxing music in the spa area for a good hour and then it came on. The spa was relatively tidy but the steam room had a strange musty smell and it became apparent others noticed this as after a few hours a staff member appeared to be adding essential oils and then it smelt much better. The treatments were lovely and very professional but treatment beds were incredibly hard and not overly comfortable in comparison to others I’ve experienced.
There is not one thing I didn't love about it, the facial felt amazing and so relaxing staff was really friendly, definitely recommend.