Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3279 reviews

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Written by our customers, so you know what to expect at each and every venue.
The reception staff (bar one) didn't seem to know what they were doing and the place is in need of a lot of maintenance. The shower in the changing rooms drains smelt awful. The spa treatment and ladies who did it was lovely. Vegan cream tea was not a cream tea! They had run out of soya for the drinks. They offered an apple and brownie cake alternative. Which was nice but I would have liked to see an alternative to cream tea/scone as they said was offered.
Very nice staff, unfortunately the changing room was very small with just 1 toilet and 1 tiny (mouldy) shower. Pool & jacuzzi were also cold & sauna not working, relaxation room full of very loud lads so not relaxing.
We had a lovely time, hotel was clean and spacious. Spa facilities were great and treatments we had were lovely, had a relaxing weekend. Would recommend and would stay thete again.
Great day.... shame steam room wasn’t working or the aromatherapy room! Could of been a bit cleaner and needs updating! All staff were amazing and very friendly! Nice day for my friend and I... Thank you
Great place. Great food. Great spa and great massage. Thank you