Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3320 reviews
On arrival to the spa; the lady at reception was absolutely wonderful. Allowed us to check in early and was able to use the facilities straight away. down in the spa reception area, the lady was able to sort out the confusion with treatments.
Straight forward and easy. The treatments itself were a massive let down and was very disappointing. One of the ladies in the restaurant was very abrupt. We did not receive our complimentary glass of bubbles
Could write more.. not enough space to do so.
Verified review
We didn't use the spa facilities, but the facials were amazing, ladies were very attentive
Classic Facials
Verified review
I had a facial and a hot stone massage and both treatments were amazing and very relaxing. Lisa was really lovely too.
I was staying in the hotel for a few nights and the spa itself was nice but it could do with a deep clean / refurbishment as there was a lot of dirt in the tiles and it just looks a bit dated.
The changing rooms are also very small.
Classic FacialsShow all…
Verified review
Lisa was very charming; made me feel relaxed and explained my treatment. Overall a very good experience
Body TreatmentsShow all…
Verified review
As a whole the spa experience was good. I had a pregnancy massage which was fantastic and my partner had a Swedish massage which he really enjoyed.
We were disappointed that the jacuzzi was not working and the pool temperature was also very cold!!! We were also not informed until we'd paid for parking that it was an inclusive part of the spa day!
Finally the ladies changing rooms were not very clean. The sanitary bin was full and overflowing and had flies around it!!
Verified review
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