Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3327 reviews
This was a treat for my daughter and her carer. They had 2 treatments booked for the same time with 2 different therapists. The day before I got a call to say a therapist had gone sick, these things happen. So sadly understood one treatment had to be cancelled. I was told both were cancelled as they had a party of 6 staying and they had come further so everyone’s treatments had been rearranged and unfortunately both of the girls treatments had to be cancelled to accommodate others
Treatment by Therapist A
Verified review
The therapist were lovely and very welcoming, the spa facilities were amazing and clean. We had afternoon tea and that was lovely too . Overall a great day thoroughly enjoyed it. Lovely hot shower and no worries about remembering a coin/pound for lockers , A lovely Vibe to the hotel.
Verified review
We was on a girls spa day and had a lovely day , we all said how lovely the lady was and how she did so well being on her own as someone was off sick also found out she only started day before so well done you did grand
Treatment by Lacey
Verified review
the massage was excellent jacklyn was lovely put me at ease and asked if the pressure was OK. was very relaxing.
Treatment by Therapist B
Verified review
Bad experience trying to sort anything before the booked date (unable to get through on the telephone & not great at returning calls) also
Unable to have the treatments we asked for, although the treatments we had were very nice. Also disappointed with management (office based) not very helpful and I was told treatments are subject to availability and is stated on the site (not that I could find!) he did offer a refund but after all the hassle, no, poor attitude to situation, will not return!
Treatment by Therapist B
Verified review
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