Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3327 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really relaxing spa treatment - the Swedish Massage I would highly recommend
Loved my treatment
The Spa pools and changing rooms are filthy! The tiny shower cubicle in the tiny changing room was mouldy. The floor in the changing g room was wet and dirty. The pool by the bar was clean but the whole facility downstairs was filthy and needs a good re-vamp. Felt like a huge waste of money!
We arrived a little late but the staff were great and held our treatment time.The spa was closed from 2pm that day but we were compensated with free parking and a £20 refund for the lack of spa access. The room was over the kitchen so quite noisy, we didn't sleep well at all! The evening meal was okay however our first waitress was friendly but we didn't see her again as she was replaced with an older gent we got the impression we were an inconvenience he only crackedasmilewhenthebillwasdue
The facilities and treatment were great! the lunch service was a bit hit and miss and disorganised. Though the waitress was lovely and very apologetic, it seemed the kitchen and management had very poor time management and communication with the staff. Lunch took near three hours for a relatively straightforward two-course meal choice.