Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
3325 reviews
Amazing Back, Neck and Shoulder massage, once of the best I've received.
Verified review
On arrival confusion about our booking, saying it wasn't booked, then it was but just a massage, then we were hotel guests which we weren't....
Man in spa reception abrupt and not very helpful insisted I showed my voucher number (good job I had kept it as I had already given it when booking)
No gown or slippers given-apparently didn't come with our package (had done previously when visited so didn't have with us) £5 per dressing gown to hire, £1 pair of slippers which slipped on wet floor
Verified review
The place was lovely and the treatment was amazing. The food was great too.
The person behind the desk in the spa really annoyed us. He was rude and unhelpful. He was annoyed and rolled
eyes when we asked a question about how to get to the swimming pool upstairs. He was grumpy on arrival and on our exit. He didn't even bother speaking to us when we were leaving and asked for our keys back (deposit for towels),just pointed and grunted towards to towel bin. Couldn't wait to get rid of us
Verified review
Although we were late to our booking they still managed to get us in for a massage it was amazing
Verified review
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