Had a lovely spa day. Nice pool, jacuzzi, relaxation rooms etc. Treatment rooms were lovely and so was the massage. Lunch was great and in a relaxing atmosphere
Arrival/reception was not a good experience, didn't manage the number of people cramming into such a small area. Not particularly welcoming, not given reasonable instructions on locker use, no managing of facilities usage, overstaying in jacuzzi which attendant told us to sort with perpetrators. Male changing insufficient size and floor flooded. Thankfully the massage was excellent in all respects.
Areas of the spa were very dated and in need of a refurb. Steamer wasn't working properly. Although I hear that they are planning a refurb - which is great!
Anna the therapist was incredible! She was knowledgable and was able to easily spot my problem areas. Couldn't fault her! I shall be returning