Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3325 reviews

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Written by our customers, so you know what to expect at each and every venue.
We had a nice relaxing day. Enjoyed lying by the pool upstairs to just chill and read. Treatments were nice little extra. Spa bits were nice. Our voucher didn’t give us robes/slippers which was a shame but not the end of the world. Staff were helpful and nice.
I did not stay at the hotel but I attended the spa for facility use and treatments. I had a back, shoulder and neck massage by Lisa which had been adapted to suit my needs (30 weeks pregnant). Lisa made me feel very comfortable, checked the pressure was okay and even recommended pregnancy massages to me. I was extremely happy with the service provided and felt so much better after my massage! Thank you!😁
Great venue, great spa facilities but massage not up to expectations.
Great value for money, female changing room is a bit tired & small, shower was dirty with hair and scum. jacuzzi had tiles coming off (1 literally came off and there is sand/cement in the bottom) and steamroom was nice but where steam comes out is rusty and tired looking. All in all it was a fun time with friends at a good price but could do with a bit of TLC. Treatment rooms were lovely.
Both treatments were excellent and all staff were brilliant. Pool, sauna and jacuzi were great. The steam room wasn't working which was a disappointment and the spa area was a bit dated and in need of some updates.