The upstairs pool was very nice, but the actual spa was not good. The pool was too cold, the jacuzzi wasn't working, the floors were dirty, the changing rooms not nice at all. Staff don't seem to be well trained.
The treatment rooms however were nice and the therapist was very good.
Venue was good and the two pools good. Downstairs one very dark which gave the place a bit so clean look. Not saying it was dirty just if the lighting could be improved the whole atmosphere would feel fresher. The pool upstairs was good although the changing room is very small but okay. If we were told that there would be no gowns or slippers which we are use to everywhere we have been we would have brought our own and not have to wander around in a towel. Treatments superb and Grace very good.
I'm 34 weeks pregnant and at that huge and uncomfortable stage. Having a pregnancy massage with Lisa was so lovely and relaxing, I would recommend it to any pregnant ladies to soothe their aches and pains. Lisa instantly made me feel at ease and talked me through how the treatment was going to go. Thank you Lisa, I needed that!