I had booked through buy a gift, and the value for money was absolutely great. Very welcoming staff, the facilities were lovely. Shannay was so lovely, welcoming and made my experience so lovely with my treatments.
Love half day spa. We had a bit of a mishap with a booking locally for lunch as it was not wheelchair accessible. We asked if westcliff could move dinner to lunch on the off chance and they couldn't be more helpful. I was thoroughly supported with my disability too. What a wonderful hotel and the blonde lady at reception couldn't of been more helpful. Thank you for a lovely relaxing easy afternoon.
All the staff were very friendly and helpful
Particular mention to Josh on Reception who had a very professional manner and was most helpful and accommodating, going above and beyond to help make our stay enjoyable
Food was excellent and the Spa break really good value for money
Great location and plenty of parking
There was a charge for parking but it was also easy to park on the roads around the hotel