Overall good experience. Spa area is a little bit tired looking in places (pool area, changing rooms) could do with upgrading slightly & painting. Staff were friendly.
The Spa is aged and not an inviting place. My massage was average the sauna is very
small. I did not use the jacuzzi I was concerned about the water quality as it was full of foam.
I enjoyed my massage and Aga was great but I did not end up entering the Spa. Even though I had been kindly offered (via email) the option to use the Spa (at a cost of course) , upon arrival this was declined (even though I shared the email) and I was told that it could not happen.
I therefore had my massage and left. Not the 'spa experience' I was looking forward to at all.
Sadly I have had no reply from the Spa and will not return here.